FAQ
Here you will find answers to common questions.
- Is shipping free? Yes! Shipping is free for all US orders.
- Can I return my order? Yes! Just let us know and we will coordinate with you.
- Some of the bags are unique prints, am I getting the actual print shown? Yes! If you notice, some of the pictures are actual pictures of the bag. If the print is uniform then we post the stock photo. If unique, we show you the exact bag you are ordering.
- Will my payment information be secure? Absolutely! All payment info is secure and encrypted. We don't even see your information. You have several options depending on your preference.
- How do I get in contact with you? Use the Chat with Us feature or click on the Contact Page
- Can I buy all of the bags and clothes? Yes!
- Do you offer a guarantee? We realize it can be hard to pick out a purse or bag shopping online. We are so confident in our line of products that we have a Money Back Guarantee. This guarantee is 14 days from the day you receive the product in the mail. If you are not 100% satisfied, please contact us and we will provide you a return method within 24 hours. This return method is of no cost to you. If you want to exchange a product we will follow the same steps mentioned above. We will send you a return method within 24 hours and allow you to pick a new product. We will deliver the new product once the return has arrived at our location.