FAQ

Thank you for visiting. Jandy's is Woman Owned and a small business located in Cypress, Texas. We ship everything from Cypress, Texas and source all of our products from eco-friendly suppliers and try our hardest to make sure the suppliers meet certain requirements so we can be proud and confident in the products. 

ALL of our Bags are handmade. 

Service - 

To keep it simple:

Free Shipping

Free Returns

Free Exchanges 

Here you will find answers to common questions. 

1. Is shipping Free? 

Yes! Shipping is free on everything. 

2. Can I return my order?

Yes! Just let us know and we will coordinate this with ease. 

3. Some of the bags are unique prints, am I getting the actual print shown?

Yes! If you notice, some of the pictures are actual pictures of the bag. If the print is uniform then we post the stock photo. If unique, we show you the exact bag you are ordering.

4. Will my payment information be secure?

Yes! All payment info is secure and encrypted. We don't even see your information. You have several options depending on your preference. 

5. How do I contact you? 

Text or call us at 832-378-8105- 24 hours a day. Or Email support@jandys.net

6. Can I buy all of the bags and clothes?

Yes!

7. Do you have a guarantee?

We realize it can be hard to pick out a purse or bag shopping online. We are so confident in our line of products that we have a Money Back Guarantee. This guarantee is 14 days from the day you receive it in the mail. If you are not 100% satisfied please contact us and we will provide you a return method within 24 hours. This return method will NOT cost you anything at all.  

If you want to exchange a product we will follow the same steps mentioned above. We will send you a return method within 24 hours and allow you to pick a new product. We will deliver the new product once the return has arrived at our location.

Happy Shopping and let us know if we can help you.

I hope you find what you like and Must Have! 

 

Contact Us Anytime 

support@jandys.net

Text or Call 832-378-8105

15511 Bosque Valley Ct 

Cypress, Texas 77433